I like being able to use a locally owned business that can provide excellent quality.  Your technicians have addressed problem areas (pet stains) each time you have cleaned.  Cynthia L., Strongsville

Staff is courteous, professional and efficient.  Always respectful in my home.  Tami V., Brecksville

Service and scheduling were great.  When the technician left my house smelled and looked fresh and bright.  I like my carpet again and it's 22 years old!!!  Christine D., N. Royalton

Easy scheduling, clean carpets, efficient, pleasant and friendly.  Joan B., Broadview Heights

He was very good and right on time.  Joseph S., Parma

The technicians were very professional and listened to our concerns about carpet stains.  They did a very professional job moving the furniture and replacing it.  I will always use Antonius Bros. when I need my carpets cleaned.  Robert B., Strongsville

Prompt - friendly - good service!  No complaints - I have never used any other company and plan to continue with you!  Thanks.  Beverly K., North Olmsted

I had my grout cleaned and color sealed.  It looks amazing, I feel like I have a new floor.  I now hope everyone looks down at my clean floor.  Thanks for making my floor look like new again.  Lori F., Strongsville

Everyone: "the boss", phone workers were very accommodating, and the guys who worked so hard, were a pleasure to work with.  Very informative, polite.  Thank you again!  Sue C., Strongsville

Your company has always done a great job of cleaning.  The two men were very professional and nice!  Had another place (before we found you!) - the guys told me we should have it done more often it was so bad - it was done 6 months before and they acted as though it hadn't been cleaned for years.  Never got them again!  Genevieve S., Columbia Station

Both service and personnel are outstanding, always accommodating.  One time my husband tracked lawn dirt on freshly cleaned carpet.  The serviceman returned immediately and recleaned the area no charge.  Ann D., Parma Heights

The technician came in with efficiency and began cleaning quickly.  He took the time to scrape gum and candy and cleaned tough spots.  Susan L., Westlake

Carpet looks great!  Have used you before many years ago.  Then moved out of community - then moved back.  Decided to give you another try - loved the service!  Thank you!  Gigi R., Parma Heights

I liked that they were able to get to me quickly.  The technicians were professional with their names displayed on their shirts and they were very nice.  They did an excellent job for me and I have always been very pleased with the job they do.  Tony D., Broadview Heights

Quality, service and customer friendly.  Roselyn R., Cleveland

Great at taking out stains and spots!  Thomas C., Westlake

Your men were very courteous and worked in a very professional manner.  Men protected everything they did.  Very pleased with what they did.  Charles M., Parma Heights

Your young men were very courteous and very good workers.  Mary G., Parma

The technicians were very friendly to the point of engaging my 2 year old in conversation and giving her a toy carpet cleaning van.  They were careful and thorough.  Jennifer B., Fairview Park

Quality!!  Though my tile and grout were only 5 years old, dirt from children and pets had discolored my cream grout to a dirty brown color.  I had tried every cleaner on the shelf.  Your staff was able to restore my grout to the color it was, the day it was laid!  I wish I had taken before and after pictures!  It was amazing!  Thanks for doing such a beautiful job!!  Kim M., Middleburg Heights

I was very pleased the way the carpets looked after cleaning and the two young men that were here were very courteous.  I picked your cleaning service from the yellow pages and I was glad that I made a good choice.  Carole D., Parma

Friendly, On time, informative - rug cleaned up well.  Rose P., North Royalton

Simple - explained everything - courteous - easy to talk to.  Neela A., Middleburg Heights

Workers were on time - did a very good job!  John & Ruth R., Middleburg Heights

We just returned from being away 2 weeks.  Your excellent cleaning crew did a job that held up while we were away (2 cats!)  thank you!  JoAnn V., Bay Village

The men were courteous and they did a good job.  R. R., Brunswick

The carpet was cleaned well and your staff was friendly and helpful.  Diane S., Parma

The appointment scheduler was very pleasant.  The technicians were very prompt, courteous and efficient.  My carpet had not been cleaned in over a year (which is unusual for me) and it looked wonderful after it was cleaned and dried beautifully.  Karen B., Middleburg Heights

I'm glad that you are interested in our opinion and that you've taken the time to follow up.  Everything about your service was excellent.  Elaine G., Strongsville

Good job, cost efficient, quick.  Joan B., Broadview Heights

This is the 3rd house I've had you do work in.  I just like doing business with the same good people.  Robert M., Strongsville

I like your service because they do the best they can to please the customer!  Nadia H., Parma

You do a good job on the carpets and you get done quickly.  Edward K., Parma

We needed our carpet cleaned ASAP and you were able to come earlier when asked if you could.  Sean O., Cleveland

Very fast, sofa looked like new after cleaning!  Denise B., N. Ridgeville

I like the quick scheduling for service.  Usually I call one day and I am scheduled the next day.  No long waiting time.  Evelyn G., Brecksville

On time, thorough, courteous.  Mary Ann M., Parma Heights

Job was done very efficiently and in a timely manner.  The people showed when they were supposed to - that is a rarity these days!  I was very satisfied with the work done and would not hesitate to recommend Antonius Bros. to any friends or neighbors.  Keep up the good work!  Bruce F., Strongsville

Great prices, friendly technicians, easy to get convenient appointment.  Technicians arrive on-time, work is done quickly and well.  Elizabeth L., Berea

Actually there are many reasons why we have chosen Antonius Bros. over the years.  Competent and friendly technicians top the list, however.  We have always been pleased.  Karen D., North Royalton

The service, technicians and scheduling were first class, thank you so much!  Lois K., Strongsville

The technicians were on time, cleaned the carpet it was dirty.  They did a great job.  It was great to see the technician again.  I would say Antonius Bros. are the best.  See you soon.  June P., North Royalton

Very professional and arrived on time.  Explained process.  The cleaning turned out great.  Thanks.  Dan S., Middleburg Heights

Service and guarantee - not to mention customer friendly and quality service.  Connie C., Strongsville

Customer friendly - girl on office phone nice also.  George I., Strongsville

Your girl gave honest cost of service over the phone, after **** Services tried to low-ball me the day before, and I threw their technician out of my house.  Your technicians were very professional and courteous and even cleaned a little extra to get some especially dirty areas clean.  They were here on time and were careful not to harm new carpet, and they cleaned up very well.  i will for sure use you again in the future.  Thank you.  Tom F., Middleburg Heights

Two other carpet cleaners have tried to clean our family room carpet - but you were the only ones who got out the tea and pop stains!  The (cleaning and stain/sealing) of our tile looks like a brand new floor.  I took before and after photos to remind myself of how great the tile job is!  I appreciate the cleaner and extra color for touch ups, plus the 3 year guarantee!  Sue L., Strongsville

Great outcome!  Professional Service!  (Tile) Christie W., Westlake

Scheduling - it was great to get an appointment for a Saturday at 9:00 am!  Karen M., Strongsville

The technicians were very nice and courteous.  Thanks!  Brenda B., Strongsville

Good service, cleaned very well, quick turn around.  Kristina P., Fairview Park

The first reason is "professionalism" from the initial phone call to the job completion. The second reason is the great job! Thank you.  Pat P., Strongsville

All of the above (quality, service, scheduling, guarantee, customer friendly) and more. Very careful in moving about the rooms and making sure we were satisfied with the work. P.S. We like your newsletter.  Armand V., North Royalton

When I talked to Jack I could tell he wanted to give customer service. The job was great - fast and professional. The results - terrific. Did what they said they would do!!  Michele P., Parma Heights

Very friendly service - did a great job removing pet stains!  Norma F., North Royalton

Helpful suggestions! Got out stains that previous company said were not removable!  Robert S., Parma

The friendly service, scheduling and on time technicians were greatly appreciated! Good work! Thank you.  Lois K., Strongsville

Quality, service, scheduling, customer friendly, guarantee - all A-1!  Charlene U., Parma

I like the Goldstar 6 Month return cleaning program.  It's nice to have my carpet done frequently - especially with 2 dogs in the house.  I also like the fact that each time, the same technician comes to my home.  It's nice to feel that there is a continuity, a relationship there.  Pam S., Fairview Park

Excellent quality.  Knowledgeable technicians.  Customer friendly - relaxed atmosphere in-home service.  (Tile)  Sue C., Strongsville

Quality - Got my stains out!  Service - When we called, they came quickly and at my convenience.  Friendly, courteous and NEAT.  Lea & Lou V., Strongsville

I received the appointment time as I needed it.  The two men were very courteous and the job they did was fantastic.  Ed S., Parma

My in-laws used Antonius Bros. for their tile floors and were very happy.  We needed the same service done because our tile & grout were looking a little "worn."  The technicians did an excellent job on our kitchen, 2 bathrooms and laundry room.  We would HIGHLY recommend Antonius Bros. and will definitely use them again.  Amy F., Sagamore Hills

We were so pleased with the quality of service, especially the traffic patterns.  The traffic patterns were the cleanest we've ever had, just like new.  Beverly S., Parma Heights

I liked the easy scheduling; the update on time; the technician was very good - helpful, informative & honest!  It was a good experience!  Pat T., North Royalton

Troy came out to clean our basement carpet and 4 pieces of furniture.  He was unsure if the cleaning would remove some mildew stains on the furniture.  He suggested just doing the ottoman to see if it would work instead of doing all the furniture.  Of course, it worked and we had him come back to finish up.  I appreciated his honesty and thoughtfulness!  Bob F., Seven Hills

The men were efficient, prompt, polite and knew their jobs well.  My carpet is very old and it looks so much better I may be able to go some time before I replace it.  D. H., Middleburg Hts.

I was more than impressed with your service.  The 2 gentlemen were hard working, thorough, yet were in and out in a timely fashion.  They explained your guarantee, gave me some spot remover and explained the rewards I would receive if I got someone to call for a cleaning.  Continued success!  P.S.  I appreciated the footies too!  Trust me - it's the small things that count!  I also had candle wax on my carpet and couch.  They were able to remove everything.  Anita D., Broadview Hts.

Your website jumped out at me right away.  It was easy to use and gave me good information before I called.  Sheri answered the phone and helped me so thoroughly...  We were pleased from start to finish.  Joann V., Bay Village

Customer friendly - able to accommodate me in a time frame and very courteous.  Katy T., Parma Heights

1.  Show up on time, 2.  Do a good job, 3.  Nice employees, 4.  Dependable.  Sandi L., Strongsville

The quality of your work is outstanding.  The work was done as scheduled in a very competent and professional manner.  Our tile floor is 15 years old and the grouting now looks as good as new.  The area of carpeting also looks as good as new.  The area of carpeting also looks very good in spite of 15 years of use.  A great job by Antonius Bros!  Robert J., Medina

I really did not think my carpet would come clean.  I've cleaned it so many times myself only to have it look the same in a couple of days.  I was amazed and so pleased how it turned out just like new!  And it's OLD carpet!  I was so pleased I called that day to your office and told you so!  The two men who did it were very nice and answered many questions I had about my carpet.  I would not hesitate to recommend you to everyone and I'm sure to call you again in the future. Marilyn W., Middleburg Heights

The serviceman was very nice and professional, and QUICK!  Kristi J., Parma

Best Carpet Cleaning I have ever had!  Courtney C., Broadview Heights

Very thorough job on carpet.  Thank you!  Nancy F., Broadview Heights

Customer Friendly!  As a small business owner, I appreciate good old fashioned customer service!  Scheduled my cleaning at last minute notice.  Love it!  Technicians were FANTASTIC!!  Laurie B., Brunswick

I liked the fact that the technicians introduced themselves before entering my home.  They were very polite and didn't mind answering any questions that we had.  Also, the quality and service were very good.  Thank you.  Linda C., Parma

Good service.  Excellent.  Friendly.  Scheduling was good - needed it done the same day, and he was here!  Had water and more water everywhere.  That was not much fun for me!  Helen S., Middleburg Heights

It's hard to pick just one reason because they are all very important to me - I have to put your service and guarantee together and call them my #1 reason!  Jan P., Strongsville

I wasn't home when they came - my Step-Dad (your #1 fan) was there.  But I was impressed how I was fit into the schedule ASAP!  Also, Sheri was very helpful & nice - very important!  Also, helped with previous owners cat smell in room with no carpet.  Thanks!  Lori O., Middleburg Heights

Your company is run very professionally.  The technicians were thorough and courteous.  Whenever there is an opportunity, I will pass along your company's name.  Connie C., Strongsville

They did a very, very good job.  C.J.W., Parma

The technician was professional and very thorough.  The price was very reasonable.  Sue G., Strongsville

Cleaning job was superb.  The guys were courteous and professional.  And better than being on time - they were early and called first to make sure that was okay!  Nice job!  Nancy B., Berea

It was an excellent quality service with all concerns addressed.  Technicians were very courteous and professional.  Keep up the good work! (tile clean/seal) N. A., Strongsville

Your scheduler was very nice and helpful.  It was a big plus that we didn't have to move a big bulky leather sectional out of the room in order to have the carpet cleaned.  Your technicians were helpful and friendly.  Carol K., Brunswick

You do a very thorough job.  We recently had some upholstered furniture cleaned.  It looks like new!  Also, your staff is very friendly and easy to have in our home.  Marilyn M., N. Royalton

This was my second time using Antonius Bros. and would highly recommend their services.  First time was for carpet cleaning, and here recently was for the cleaning and staining of the tile floors and grout.  They did an A Plus Job!!  LOVE my tile floors again.  Being stained and sealed on the grout will make easy cleaning.  Marilyn B., North Royalton

No high pressure tactics.  Carpet dried quickly.  Terry M., Olmsted Falls

The young man did a nice job cleaning my carpet!!  Geraldine L., Parma Heights

They did a fantastic job, were very kind and courteous and explained the care very well.  We were really pleased with the outcome.  (Tile and grout clean, stain and seal).  Bonnie F., Strongsville

I was thrilled to have my ceramic tile look like new again!  The grout staining and sealing turned out very well.  Thanks!  Lori C., North Royalton

You were right Jack, the two young men you sent to my house were truly professionals in every way.  They did a great job.  Hope to see them again.  Yes, I will recommend your service.  Boys did a great job!!  Jackie B., Cleveland

A small portion of our carpet had to be cleaned due to flooding from outside water. Troy explained what was to be done and said that if the stain did not go away, to call back. (I did a few weeks later, and now it's gone!)

I also had my whole family room carpet cleaned. All of the furniture was moved. It was the best job I've had done in a long time.

Right after then men left, my 3-year-old grandson ran through the room and made black mudprints all over. I called Troy and he came back and cleaned the areas. I was very impressed and pleased about the service and good attitude. Nice job!  Carol D., Parma

I had a water back up problem due to heavy rains.  I didn't have any raw sewage, but after a could days, my room had taken on a peculiar odor.  After cleaning and deodorizing by Antonius Bros., I am happy to say the basement smells wonderful.  They arrived when promised and were very thorough.  I am totally satisfied!  Deborah F., N. Royalton

I like the service provided by your technicians.  And the same technician cleans my carpet each time I call for carpet cleaning.  Evelyn G., Brecksville

Good, courteous, efficient workers.  Edgar W., N. Royalton

Quality, service, schedule and customer friendly are top notch!  The time and effort that Troy spent in cleaning our carpeting was greatly appreciated.  Charlene U., Parma

They were very friendly and worked quickly.  Meredith B., Olmsted Falls

The customer friendly of the technicians and the wonderful job they did!  Thanks!  Kathy B., Sagamore Hills

Customer friendly - knows what his job is - good service - very thorough.  George Z., Parma

This was my second time calling Antonius Bros.  Troy was the tech both times.  He was honest about the pet stains that would not come up.  I was pleased with the work done both times.  There was a lip gloss stain on my bedroom carpet from the dog getting hold of something he shouldn't have.  The stain is gone now!  I really like the stain remover that was complimentary!  Elizabeth, Parma Hts.

Quality was very good.  Technicians were extra courteous and considerate.  Renee Z., Richfield

Quality, service, scheduling, guarantee, customer friendly.  But Troy, your tech, really is great, very friendly and professional.  He is the best.  Pat J., Cleveland

I called for an appointment and you came the same day!  That was great.  The technician was very efficient and polite.  I really enjoy your newsletter.  Kathleen W., N. Ridgeville

I like to use hometown services when possible.  My mom recommended your business after many years of experience.  I am happy to continue using Antonius Bros.  Cynthia L., Strongsville

I feel like I am more than just a number.  It's easy to communicate and you have been very responsive!  Connie C., Strongsville

Excellent Job!  Lois S., Parma

Extremely good, courteous, efficient service.  CJW, Strongsville

The technician was very thorough and there was no pressure sell for additional services.  Found your company on the internet and have already recommended Antonius Bros. to several friends and family.  Becky L., Brunswick

I have been using (the technician) for the last 4 or 5 years.  He always does an exceptional job on my carpets.  I have 4 cats and 1 dog and when he's done you wouldn't know I have any pets.  I have my rugs done every 3-4 months and will continue to do so.  I have recommended you to everyone on I know.  Bev J., Cleveland

Technician is exceptional in his knowledge and service.  Keep up the good work!  Marty G., N. Royalton

Technicians did a great job!  Carpeting looks great!  Technician was very professional and friendly.  Theresa L., Cleveland

Reliability - Antonius Bros. does a great job but if something isn't quite right, there's no argument - you are right there to make it good.  Your guarantee really is your guarantee!  Jan P., Strongsville

They'll clean until they get it all clean.  They're very thorough and conscientious.  Pam C., N. Royalton

Our gentleman was very courteous and very qualified.  He did a very fine job and most importantly, I felt very comfortable with him.  He surely gets a 10 plus on the scale!  Mary M., Parma

In the past, I had problems with stains reappearing ("wicking").  Antonius Bros. were able to solve this problem.  My family room carpet came out great!  They were also very thorough with the furniture cleaning.  Susan C., N. Olmsted

A job well done in a courteous manner.  Bonnie D., N. Royalton

I used Antonius Bros. many years ago.  I had also used 2 other carpet cleaning companies.  Right now I don't remember one of the services, but the other was *****.  The man doing the cleaning from ***** was more interested in selling many additional products.  The carpet cleaning was poor.  I like Antonius cleaning, plus your follow-up.  Dolores N., Brunswick

Customer friendly - asked me about spots that needed attention before cleaning - written guarantee of services - discounts you offer - I would recommend Antonius Bros. to family and friends.  Jeanette K., N. Olmsted

You guys are great to work with - all the way around.  Troy has been to my house 3 times - he's always pleasant and helpful.  He's a nice guy!  I like the 6 month reminder too - it makes life easier, because you do the remembering for me!  Pam S., Fairview Park

I had a "large stain" - you adjusted your schedule to come earlier.  (the technician) was very professional, returned two more times for follow-up, left some cleaner and instructions, spot was cleared up.  Also followed by call from your office to see if spot was cleared.  We were very satisfied.  Jerome S., Brookpark

People were responsive, knowledgeable and very much displayed an attitude of trying to please.  All that, plus your pricing was competitive.  If it wasn't, we never would have tried your services.  David P., Brecksville

We were most impressed with your service pledge of 100% Satisfaction, which required two extra visits to treat a problem area.  Also, that when you were not able to get all stains out of an old area rug, you did not charge for the work on it.  (the technician) was super.  Richard H., Strongsville

Quality, professionalism, guarantee...  Kay J., Medina

They were polite and friendly.  (the technician) was pleasant and cooperative.  Paul T., North Olmsted

We are so glad to have chosen Antonius Bros. not only to clean our carpet (which turned out beautiful), they also sealed our grout in our new home.  We appreciate all of the call backs when we left messages and appreciated the on time service and professional attitude of (the office staff and technicians).  Thank you for everything!  Kim P., Amherst

I'm scheduled every 3 months - we have a small home with 2 boys and a dog - it gets pretty icky quickly.  I love the results!  I know it's just a little thing, but clean carpets really make me smile.  Thanks!  Amy J., Parma

Very customer service oriented.  I liked having the areas measured first and having a written estimate before the work was started.  The prices are very reasonable.  The carpet turned out GREAT, and it was really BAD to start with.  Appointment time was prompt.  Appreciated the phone call prior to appointment for arrival time.  the leave behind coupons and complimentary bottle of Spot-Out is appreciated and a nice touch.  Appreciated receiving this survey and coupons - shows you really care about customer service.  The stamped envelope is an extra incentive to send it back - nice touch.  Melissa B., Parma

Sheri was very friendly and courteous - did a great job scheduling our cleaning.  (the technician) was very professional as well as friendly and did a great job cleaning the carpet.  I would recommend Antonius Bros. and will, without a doubt, use you again.  Jan P., Fairview Park

They got out all the stains in my carpet.  Very friendly and helpful.  I appreciate the 6 month spot removal.  I enjoy the newsletter.  Sherry S., Olmsted Falls

Courteous and friendly technicians who took their time to thoroughly clean our entire house - the place looked great when they were finished!  Maureen M., Parma